1. Every resident
has the right to be treated with
courtesy and respect
and in a way that fully recognizes the resident’s individuality
and respects the resident’s dignity.
2. Every resident
has the right to be
protected from abuse.
3. Every resident
has the right not to be
neglected by the licensee or staff.
4. Every resident
has the right to be properly
sheltered, fed, clothed,
groomed and cared for in a manner consistent with his or
her needs.
5. Every resident
has the right to live in
a safe and clean environment.
6. Every resident
has the right to
exercise the rights of a citizen.
7. Every resident
has the right to be told who is responsible for and who is
providing the resident’s direct care.
8. Every resident
has the right to be afforded
privacy in
treatment and in caring for his or her personal needs.
9. Every resident
has the right to have his or her
participation in
decision-making respected.
10. Every resident
has the right to keep
and display personal possessions, pictures and
furnishings in his or her room subject to safety requirements
and the rights of other residents.
11. Every resident
has the right to,
i. participate
fully in the development, implementation, review and
revision of his or her
plan of care,
ii.
give or refuse
consent to any treatment, care or services for which
his or her consent is required by law and to be informed of
the consequences of giving or refusing consent,
iii.
participate
fully in making any decision concerning
any aspect of his or
her care, including any decision concerning his or
her admission, discharge or transfer to or from a long-term
care home or a secure unit and to obtain an independent
opinion with regard to any of those matters, and
iv. have his or
her personal health
information within the meaning of the Personal
Health Information Protection Act, 2004 kept
confidential
in accordance with that Act, and to have access to his or
her records of personal health information, including his or
her plan of care, in accordance with that Act.
12. Every resident
has the right to receive care and assistance towards
independence based on a
restorative care philosophy to maximize independence to
the greatest extent possible.
13. Every resident
has the right not to be
restrained, except in the limited circumstances provided
for under this Act and subject to the requirements provided for
under this Act.
14. Every resident
has the right to
communicate in confidence,
receive visitors
of his or her choice and
consult in private with any person without interference.
15. Every resident
who is dying or who is very ill has the
right to have family and
friends present 24 hours per day.
16. Every resident
has the right to
designate a person to receive information concerning any
transfer or any hospitalization of the resident and to
have that person receive that information immediately.
17. Every resident
has the right to raise
concerns or recommend changes in policies and services on behalf
of himself or herself or others to the following persons
and organizations without interference and without fear of
coercion, discrimination or reprisal, whether directed at the
resident or anyone else,
i. the
Residents’ Council,
ii. the
Family Council,
iii.
the licensee,
and, if the licensee is a corporation, the directors and
officers of the corporation, and, in the case of a home
approved under Part VIII, a member of the committee of
management for the home under section 132 or of the board of
management for the home under section 125 or 129,
iv.
staff members,
v.
government
officials,
vi. any other
person inside or outside the long-term care home.
18. Every resident
has the right to form
friendships and relationships and
to participate in the
life of the long-term care home.
19. Every
resident has the right
to have his or her lifestyle and choices respected.
20. Every resident
has the right to
participate in the Residents’ Council.
21. Every resident
has the right to meet
privately with his or her spouse or another person in a
room that assures privacy.
22. Every resident
has the right to share a
room with another resident according to their mutual wishes,
if appropriate accommodation is available.
23. Every resident
has the right to pursue
social, cultural, religious, spiritual and other interests,
to develop his or her potential and to be given reasonable
assistance by the licensee to pursue these interests and to
develop his or her potential.
24. Every resident
has the right to be
informed in writing of any law, rule or policy affecting
services provided to the resident and of the procedures
for initiating complaints.
25. Every resident
has the right to manage
his or her own financial affairs unless the resident
lacks the legal capacity to do so.
26. Every resident
has the right to be
given access to protected outdoor areas in order to enjoy
outdoor activity unless the physical setting makes this
impossible.
27.
Every resident has the
right to have any friend, family member, or other person of
importance to the resident attend any meeting with the licensee
or the staff of the home. 2007, c. 8, s. 3 (1).